Frequently Asked Questions

There are no long-term contracts; we operate month-to-month, and you can enroll during any time of the year. To drop from classes, simply send a cancellation request via the parent portal before the 24th to avoid charges for the following month. As of the 24th of the month you are committed to the following month, no refunds will be given.

We handle all account help via email. We cannot make account changes via phone or in person. Email us at your location, clarksburg@ddgna.com, rockville@ddgna.com, or columbia@ddgna.com, for account assistance. 

• Class enrollment starts immediately upon registration allowing you to sign up for classes the same day you register. 
• If you would like to transfer a class, please send a request via the parent portal. 
• If you start classes mid-month, we will prorate the first month.
• We do not do future enrollments or pause enrollments.

We charge a fixed monthly tuition fee. See our class schedule to see the fee for the specific class you are interested in.

• Fixed monthly tuition fees are charged on the 24th of the following month. (Example: tuition charged on August 24th for September classes.)
• $5 NSF fee for declined payments.

• There is a one-time registration fee per family ($50 at Clarksburg, $65 at Rockville, $55 at Columbia).
• Registration fee required for waitlisting; refundable after 6 months if unable to enroll.
• No other refunds for the registration fee.

Yes, multi-class and multi-sibling discounts are available. Get 10% off the lower-priced class when you register for multiple classes at a time. Or, get a multi-sibling discount if you register more than one child for classes. These offers cannot be combined.

At our Clarksburg location, we offer trial classes for a $35 fee for any class that has an opening. Please email us to schedule a trial class. 

Our Rockville location is not currently offering trial classes, but we encourage you to come observe a class or sign up for a class with our flexible month-to-month commitment.

You are welcome to waitlist for as many classes as you want. The only charge to the waitlist is the original registration fee. We will email all of the families on the waitlist at the same time. Whoever responds to that email first, via email, gets the open spot! Please do not call or email questions or you will miss the opening.

• Flexible unlimited makeup policy.
• Submit future absences 48 hours before class via the parent portal for makeup.
• No makeup coordination via email or phone.
• Makeups will be forfeited if you withdraw from a class. 
• No rescheduling of makeups or makeups for missed makeups.
• In the event of an emergency or last-minute illness, please reach out to us via the parent portal prior to the start time of your child’s class (for COVID-related exposure or symptoms, please follow current CDC guidelines).

We make every effort to communicate gym delays or closures at the earliest possible moment via social media, on our website, and by sending an e-mail directly to our currently enrolled families. For that reason, it is key that we have your email in our system and that you do not opt out of receiving communications from us in the Parent Portal.

No. We include a minimum of 48 classes per calendar year in tuition. Most months have four classes, while some months have five classes and a few months have three classes.

• Ninja Gym: athletic attire and sneakers with laces.
• Preschool and Recreational Gymnastics Gyms: leotard or athletic attire, no shoes or socks.
• No two-piece or midriff clothing is permitted.